About the Role:

This role requires strong analytical capabilities, understanding of sportsbook and casino ecosystems, regulatory compliance awareness, and the ability to translate stakeholder needs into actionable specifications.

Your day-to-day:

• Gather, analyze, and document business requirements from stakeholders across product, operations, compliance, marketing, and commercial teams
• Translate business needs into clear user stories, functional specifications, process flows, and acceptance criteria for development teams
• Conduct market and competitor analysis to support product strategy and identify opportunities for improvement
• Collaborate closely with Product Managers, design, engineering, compliance, and QA teams to ensure requirements are understood and delivered successfully
• Create and maintain comprehensive documentation including business requirements documents (BRDs), functional specifications, wireframes, and process diagrams
• Perform data analysis using KPIs, player behavior metrics, and business intelligence tools to support decision-making and identify optimization opportunities
• Support UAT (User Acceptance Testing) coordination and validate that delivered features meet business requirements
• Monitor product performance post-launch, analyzing data to identify issues and improvement areas
• Ensure requirements align with regulatory compliance standards across multiple jurisdictions
• Facilitate workshops and requirements gathering sessions with cross-functional teams
• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment

You Bring:

• 2-4+ years' experience as a Business Analyst in the iGaming industry is a must
• Proven experience working with sportsbook and/or casino products
• Strong requirements gathering and documentation skills with ability to create clear BRDs, functional specs, and user stories
• Understanding of player journeys, UX/UI principles, and engagement mechanics in iGaming
• Familiarity with sports betting markets, odds management, RNG, live casino, and gamification mechanics
• Experience working with agile/scrum methodologies and tools (Jira, Confluence, or similar)
• Excellent analytical skills with ability to work with data, perform analysis, and derive insights
• Strong problem-solving abilities and attention to detail
• Excellent stakeholder management and communication skills across technical and non-technical audiences
• Experience with process mapping and workflow documentation tools
• Knowledge of regulatory and responsible gaming frameworks

Nice to Have:

• Experience with third-party sportsbook or casino platform integrations and their APIs
• Familiarity with payment systems and wallet mechanics in iGaming
• Understanding of bonus mechanics, CRM workflows, and player lifecycle management
• Knowledge of risk management and fraud prevention in iGaming

What We Offer:

• Competitive compensation package that values your contribution
• Exciting projects, working on innovative products in the fast-paced iGaming sector
• Flexible, collaborative, and international environment where ideas are valued
• Growth opportunities with continuous learning and professional development
• Hybrid working model – 2 days from home, 3 days in the office (Kraków office)